Accenture CTO says few companies have truly reinvented operations with AI

The consulting giant's tech chief sees plenty of AI experimentation but little real rebuilding, and he wants companies to go easy on the blame game Corporate America has spent the last few years talking about artificial intelligence like it is the new electricity. Actually rewiring the building turns out to be a different matter. The technology chief at Accenture , one of the world’s largest consulting firms, says only a small group of large organizations have genuinely rebuilt their core operations around AI. He also offered some advice that may surprise boardrooms: when AI projects fail, companies should not yet pour much energy into figuring out who to blame. Accenture’s own research puts figures on the gap.

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