Accenture CTO Says Few Large Enterprise or Government Processes Center on AI

Large enterprise and government processes rebuilt around artificial intelligence remain “basically close to zero,” Accenture global chief technology officer Marc Warner said at a virtual panel, framing organizational change as a barrier to broader AI adoption. Warner made the estimate during a discussion that included Matthieu Caillat, AXA’s group chief technology and AI officer; Greg Ulrich, Mastercard’s chief AI and data officer; and Marjorie Janiewicz of Mistral AI. The panel addressed workflow redesign and internal change as organizations seek to get more value from AI. Warner’s figure was his assessment, not a measured industry count. Warner described companywide AI transformation as a “politics projects” challenge, contrasting it with the technology work involved in developing AI systems. His remarks put the focus on changing how organizations operate alongside building AI tools.

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