OpenAI lets US organizations build business agents on ChatGPT

Eligible US organizations can now launch agents that answer questions, part of a wider OpenAI push to put autonomous AI inside the workplace OpenAI now allows eligible US organizations to launch business agents on ChatGPT that can answer questions. The core capability is simple. Organizations that qualify can set up agents on ChatGPT that respond to questions on their behalf. On April 22, 2026, OpenAI introduced a feature called workspace agents for ChatGPT, built to run on its Codex model. Workspace agents are aimed at teams on the Business, Enterprise, Edu, and Teachers plans. Their main purpose is to automate complicated workflows that involve several steps. The agents can plug into third-party business software, including Slack, Salesforce , and Microsoft tools. They can also act on their own.

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