JPMorgan blocks outside AI agents from operating customer accounts

Jamie Dimon says letting outside agents into client accounts is too risky, as the bank builds its own AI tools instead JPMorgan Chase has a message for the AI agents of the world: you’re not on the list. During its third-quarter earnings call on October 13, 2026, the bank said it is blocking outside AI agents from directly accessing customer accounts. Executives cited security risks, client protection and a growing worry about software acting on people’s behalf without enough guardrails. CEO Jamie Dimon framed the decision as a matter of risk, for customers and for the bank itself.

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