UK regulator fines Meta £450,000 over WhatsApp Business information inadequacies

UK communications regulator Ofcom fined Meta £450,000 ($597,000) on Thursday for repeatedly providing incorrect information about WhatsApp Business during a market review. The fine comes as Meta is already involved in another dispute with the regulator. The fine comes after Ofcom looked into business text messaging services in 2025. Companies use these services to send customers messages like verification codes and alerts. Ofcom wanted to learn more about the messaging options businesses could use. It asked Meta how many messages were sent through WhatsApp for Business and how much money the service made, according to the South China Morning Post. However, Meta gave wrong information several times during the review, the South China Morning Post reported.

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