Salesforce plans to make external AI agents register before they get in

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A new Agentic Identity requirement would give third-party agents their own credentials, with a Flex Credits bill expected to follow The company plans to require customers to register external AI agents that use its APIs or Model Context Protocol (MCP) servers. It is calling the system Agentic Identity , and customers will also be able to monitor what those agents access. Pricing for all this is still unknown, which is the part customers care about most. The requirement is scheduled to launch in November 2026. It is part of a wider set of upgrades Salesforce is rolling out under its Headless Toolkit and AIforce banners. “Headless” describes software that reaches into a platform directly, without going through the usual on-screen interface.
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