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Ripple-linked Uphold faces withdrawal delays amid ‘bank run’ claims

Image: Protos

Crypto exchange Uphold delayed many withdrawal requests this month, spooking customers and inciting social media criticism against the Ripple – linked company. Uphold’s status page shows withdrawal problems beginning around November 4 and mostly resolving today. Not everyone is convinced that the problem is over, however. The company blamed a “service disruption at our third-party transaction monitoring partner,” declining to name that partner. Uphold said the issue was also affecting “Topper and other companies across the industry.” Uphold told Protos: “Uphold customers were able to trade and withdraw their funds via bank accounts or debit cards throughout the recent disruption. Only onchain transfers were temporarily affected following a technical incident at a third-party crypto screening service. All customer assets remained secure.

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