Gilbert + Tobin Transforms Legal Operations with AI Integration

Gilbert + Tobin, a leading Australian corporate law firm, is leveraging advanced AI tools to transform its operational workflows and enhance client services. The firm, known for its expertise in capital markets, mergers and acquisitions, disputes, and technology, has adopted OpenAI’s ChatGPT Enterprise, ChatGPT Work, and Codex to streamline internal processes while maintaining professional accountability. Initially, Gilbert + Tobin introduced ChatGPT Enterprise to its operations teams for controlled testing. This phase focused on practical use cases such as research, drafting, and analysis. Following its success, the firm expanded AI adoption into areas like marketing, business development, recruitment, finance, and business transformation. Parts of the legal practice also integrated AI tools to support, rather than replace, professional judgment.

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