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Customers Bank Taps Palantir Platform for AI Deposit Onboarding

Image: TokenPost

Customers Bank announced a collaboration with Palantir Technologies Inc. on Oct. 15 to apply Palantir software to deposit onboarding, targeting the digital application process and its document and risk-review steps. Palantir’s Foundry and Artificial Intelligence Platform (AIP) will support the planned work. Palantir engineers are working with the bank’s AI and technology teams, using the bank’s data and systems. The project aims to collect documents, verify entities and aggregate risk signals in real time during digital applications. Customers Bank also has a multiyear collaboration with OpenAI, announced April 27, 2026, covering commercial lending, deposits and payments. The bank’s relationship with OpenAI began in 2023, when it adopted ChatGPT Enterprise.

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